Shipping & Delivery
Worldwide Shipping And Delivery Information
Shipping Options:
Green Peaks Tea ships to 125+ countries worldwide, offering Express (5-8 business days via DHL & FedEx) and EMS (12-20 days via Government post) shipping options depending on the country.
Shipping Charges:
Green Peaks Tea provides free Express/Standard shipping for all orders above specific values. Below are the free shipping thresholds for selected countries:
- Australia: 68.49 AUD
- Denmark: 328.64 DKK
- Canada: 63.05 CAD
- France: 45.45 EUR
- Russia: 3,841.46 RUB
- Singapore: 67.18 SGD
- South Korea: 59,264.71 KRW
- United Arab Emirates: 183.55 AED
- United Kingdom: 36.10 GBP
- USA: 50 USD
- India: 3,665.05 INR
For orders below these thresholds and for other countries, shipping costs are calculated at checkout. For EU countries, nominal taxes and duties are collected upfront during checkout, ensuring that the price paid covers all costs.
Order Processing & Shipping Time:
Orders received before noon IST (Indian Standard Time) usually ship out the same business day. Orders received after this time generally ship the next business day. Please note that our international delivery partners, DHL/FedEx, do not deliver Teabox orders on Saturdays or Sundays.
Once orders are dispatched from our fulfillment center, cancellations are not accepted. For more information on shipping or cancellation policies, feel free to chat with us or email greenpeakstea@hotmail.com for assistance with your order.
Terms of Trade:
Unless specified otherwise at checkout, our site operates on 'DAP' terms (Delivered at Place without payment of duty and taxes of the destination country) when no advance duties or taxes are collected. Under DAP, the following responsibilities are assigned:
Buyer Responsibilities:
- Payment for the purchased goods.
- Covering import clearance inspection costs.
- Handling import formalities and paying destination duties and taxes. If the buyer chooses the carrier (FedEx/DHL) to manage these formalities, they must provide a shipment-specific Power of Attorney to the carrier and cover associated charges.
- Providing complete address details during ordering, along with a correct email and phone number (issued in the destination country).
Green Peaks Tea's Responsibilities:
- Providing goods with necessary documentation.
- Pickup, carriage, and door delivery to the provided address.
- Managing origin customs formalities.